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Re: My Account for Individuals (CRA)

Hi everyone,

Welcome to my world! I am a CPA and deal with the CRA on a regular basis. It is rarely pleasant (although the people themselves who work there are generally pretty nice). You're lucky your only problem is not being able to access your account. Some of the issues I've unravelled are missing payments, surprise payments from other people applied to my clients' accounts, payments misapplied within accounts and then the ways the CRA attempts to fix and mitigate it... Many headaches.I tell my clients that the CRA works in strange and mysterious ways sometimes.

I've never used the bank signin, but after a brief down period in August, it has always worked for me both on Linux and Windows.

Nick

On Fri, Dec 11, 2020, at 15:15, Edward Hong wrote:
> Hi James,
> 
> The fact that you are able to login via TD using your Windows browser client indicates to me that the issue is upstream to your lubuntu client browser. Despite deleting cookies, there is something else amiss.  Try installing a different client browser (hopefully there are others available to you), and see if the issue clears itself up.  I expect that the CRA HelpDesk will tell you that "if it works through Windows" and not your Linux workstation, then the problem is not on their side. :-(
> 
> Good luck again.
> 
> - Ed
> 
> On Fri, Dec 11, 2020 at 3:05 PM James <bjlockie [ at ] lockie [ dot ] ca> wrote:
>> 
>> 
>> On 2020-12-11 2:24 p.m., Dianne Skoll wrote:
>> > On Fri, 11 Dec 2020 14:20:22 -0500
>> > James <bjlockie [ at ] lockie [ dot ] ca> wrote:
>> >
>> >> I haven't been able to log in to My Account for Individuals (CRA)
>> >> since August.
>> >> I suspect my computer.
>> >> Has anyone else had problems with it?
>> > I haven't had any problems.  I log in using my bank as a sign-in
>> > partner... maybe their other auth service is fubar?  (The one where
>> > you sign in with your userid and PIN or whatever...)
>> >
>> > Regards,
>> >
>> > Dianne.
>> >
>> I can log in with TD bank or my CRA userid but then I get the 
>> unavailable message right away.
>> This using Firefox.
>> I was able to login via TD using Windows (and whatever browser they 
>> provide) and see my stuff.
>> I hate Windows though.
>> I though I deleted the cookies.
>> 
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