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Re: My Account for Individuals (CRA)

Hi James,

The fact that you are able to login via TD using your Windows browser
client indicates to me that the issue is upstream to your lubuntu client
browser. Despite deleting cookies, there is something else amiss.  Try
installing a different client browser (hopefully there are others available
to you), and see if the issue clears itself up.  I expect that the CRA
HelpDesk will tell you that "if it works through Windows" and not your
Linux workstation, then the problem is not on their side. :-(

Good luck again.

- Ed

On Fri, Dec 11, 2020 at 3:05 PM James <bjlockie [ at ] lockie [ dot ] ca> wrote:

>
>
> On 2020-12-11 2:24 p.m., Dianne Skoll wrote:
> > On Fri, 11 Dec 2020 14:20:22 -0500
> > James <bjlockie [ at ] lockie [ dot ] ca> wrote:
> >
> >> I haven't been able to log in to My Account for Individuals (CRA)
> >> since August.
> >> I suspect my computer.
> >> Has anyone else had problems with it?
> > I haven't had any problems.  I log in using my bank as a sign-in
> > partner... maybe their other auth service is fubar?  (The one where
> > you sign in with your userid and PIN or whatever...)
> >
> > Regards,
> >
> > Dianne.
> >
> I can log in with TD bank or my CRA userid but then I get the
> unavailable message right away.
> This using Firefox.
> I was able to login via TD using Windows (and whatever browser they
> provide) and see my stuff.
> I hate Windows though.
> I though I deleted the cookies.
>
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