More importantly, you have to get the management company to buy into using a tool to track the problems. If one looks too carefully, losing a few emails saves them money by not doing the work. -- Glenn Henshaw Ottawa, Canada Email: thraxisp4 [ at ] mac [ dot ] com On 2011-04-15, at 12:38 PM, Prof. John C Nash wrote: > If you don't want to be hand-holding for 26 hours a day, you'll need to wrap whatever you > use in a VERY VERY user-friendly front end. My experience of most of the ticket systems is > that they are designed by and for geeks, who are a minority of the population. That's OK > for source code tracking etc., but not for plumbing leaks in condos of 86-year olds. > > On the other hand, I rejigged my homework submission system for our condo parking > allocation, and the seniors took off and ran with it. But the design was absolutely > vicious in removing EVERY unneeded element on the screen and minimizing clutter. > > JN > > > On 04/15/2011 11:32 AM, Brian Barber wrote: >> This one looks good: http://www.troubleticketexpress.com/ >> >> Brian >> >> On Fri, Apr 15, 2011 at 10:28 AM, bruce harding <bruce [ dot ] harding [ at ] gmail [ dot ] com> wrote: >>> I'm looking for a piece of software for the condo I live in it purpose is for the board to track all work orders/complaints relating to the condo corp. An important component of this software is that the tickets/work orders/complaints should be visible to the owners and rents. The owners and rents should not be able to edit anything, just submit. >>> >>> >>> The rational for this is that the Condo Board and owners/renters have not been happy with these issues have been taken care of by the management company. >>> >>> >>> So if you have any suggestion please let me know. >>> >>> >>> ===== >>> bruce >>> faintfuzzies.ca >>> _______________________________________________ >>> Linux mailing list >>> Linux [ at ] lists [ dot ] oclug [ dot ] on [ dot ] ca >>> http://oclug.on.ca/mailman/listinfo/linux >>> >> _______________________________________________ >> Linux mailing list >> Linux [ at ] lists [ dot ] oclug [ dot ] on [ dot ] ca >> http://oclug.on.ca/mailman/listinfo/linux > _______________________________________________ > Linux mailing list > Linux [ at ] lists [ dot ] oclug [ dot ] on [ dot ] ca > http://oclug.on.ca/mailman/listinfo/linux