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Re: HELP - Just got cut off from Rogers SMTP discontinued service offering - Mozilla Thunderbird non-functional

  • Subject: Re: HELP - Just got cut off from Rogers SMTP discontinued service offering - Mozilla Thunderbird non-functional
  • From: Jean-Francois Messier <jfmessier [ at ] gmail [ dot ] com>
  • Date: Mon, 12 Oct 2026 17:39:10 -0400
As Rogers is a large corporation, I doubt that they will even listen to
your legitimate (!) requirements, that you paid for during the last 16+
years. I always refused to use the email services from my internet
provider. I have my own domain, hosted in Ottawa for the email, and I also
have Proton, located in EU, as we are trying to cut cords with Google. I
always wanted to consider Rogers/Bell/Telus/Videotron as a connection
provider, nothing else. Gimme a connection, and lemme deal with my
services,, the way I see fit.

JFM

On Mon, Oct 12, 2026 at 3:40 PM Eric Marceau via linux <
linux [ at ] linux-ottawa [ dot ] org> wrote:

> I've attached a PDF of the FAQ where Rogers apparently "announced" the
> discontinuation of the service.
>
> When I spoke to a Supervisor, they told me that they don't cut you off
> (strategy to avoid the heat), they just won't reinstate once you have
> issues that break the connection !!!
>
> SMTP/IMAP servers are still online and will continue until the last one
> drops off!
>
> I had an issue that I tried to start an NNTP connection, got confused,
> messed up my SMTP connection setup, couldn't resolve, was stupid enough to
> delete my existing "App Password" setup to create a new one, only to
> discover that they don't allow that.  Should have tried that before
> deleting the old one, but live and learn.
>
> So, any chance that rattling the cages at the upper end of the hierarchy
> will get my setting sreinstated or not?  Opinions?
>
> Eric, 70
>
>
> On Monday, October 12, 2026 at 03:20:07 PM EDT, Ron via linux <
> linux [ at ] linux-ottawa [ dot ] org> wrote:
>
>
> On 2026-10-12 11:58, Eric Marceau via linux wrote:
>
> > As of last night, not sure what triggered it, I am *no longer allowed to
> > use Rogers SMTP*
>
> I haven't heard of them cancelling that service, although I don't use it
> so my knowledge (or lack thereof) isn't meaningful.
>
>
> What's the error message you're seeing?
>
>
> Rogers says these settings work:
>
>
> https://www.rogers.com/support/internet/shaw-email/pop-and-imap-email-server-settings#outgoing-mail-server-with-authentication
>
>
> Also, Rogers uses Yahoo for email:
>
> resolvectl query --type mx rogers.com
> rogers.com IN MX 10 mx-rogers.mail.am0.yahoodns.net
>
> Maybe escalate with Yahoo?
>
>
>
> > I need my desktop client to automatically forward various emails from
> > paid Service Providers to my wife.  That is not possible for me thru
> > the default Webmail client.
> >
> > Is there a solution here?
>
> Yet another reason to look at moving to a Canadian host like North Mail
> recently mentioned here:
>
> https://northmail.ca/
>
>
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