home | list info | list archive | date index | thread index

Re: HELP - Just got cut off from Rogers SMTP discontinued service offering - Mozilla Thunderbird non-functional

  • Subject: Re: HELP - Just got cut off from Rogers SMTP discontinued service offering - Mozilla Thunderbird non-functional
  • From: Katie <katie [ at ] herricane [ dot ] ca>
  • Date: Mon, 12 Oct 2026 20:06:59 -0400
I recommend Web Hosting Canada.

-Katie

On 2026-10-12 17:39, Jean-Francois Messier via linux wrote:
As Rogers is a large corporation, I doubt that they will even listen
to your legitimate (!) requirements, that you paid for during the last
16+ years. I always refused to use the email services from my internet
provider. I have my own domain, hosted in Ottawa for the email, and I
also have Proton, located in EU, as we are trying to cut cords with
Google. I always wanted to consider Rogers/Bell/Telus/Videotron as a
connection provider, nothing else. Gimme a connection, and lemme deal
with my services,, the way I see fit.

JFM

On Mon, Oct 12, 2026 at 3:40 PM Eric Marceau via linux
<linux [ at ] linux-ottawa [ dot ] org> wrote:

I've attached a PDF of the FAQ where Rogers apparently "announced"
the discontinuation of the service.

When I spoke to a Supervisor, they told me that they don't cut you
off (strategy to avoid the heat), they just won't reinstate once you
have issues that break the connection !!!

SMTP/IMAP servers are still online and will continue until the last
one drops off!

I had an issue that I tried to start an NNTP connection, got
confused, messed up my SMTP connection setup, couldn't resolve, was
stupid enough to delete my existing "App Password" setup to create a
new one, only to discover that they don't allow that.  Should have
tried that before deleting the old one, but live and learn.

So, any chance that rattling the cages at the upper end of the
hierarchy will get my setting sreinstated or not?  Opinions?

Eric, 70

On Monday, October 12, 2026 at 03:20:07 PM EDT, Ron via linux
<linux [ at ] linux-ottawa [ dot ] org> wrote:

On 2026-10-12 11:58, Eric Marceau via linux wrote:

As of last night, not sure what triggered it, I am *no longer
allowed to

use Rogers SMTP*

I haven't heard of them cancelling that service, although I don't
use it

so my knowledge (or lack thereof) isn't meaningful.

What's the error message you're seeing?

Rogers says these settings work:


https://www.rogers.com/support/internet/shaw-email/pop-and-imap-email-server-settings#outgoing-mail-server-with-authentication

Also, Rogers uses Yahoo for email:

resolvectl query --type mx rogers.com [1]

rogers.com [1] IN MX 10 mx-rogers.mail.am0.yahoodns.net [2]

Maybe escalate with Yahoo?

I need my desktop client to automatically forward various emails
from

paid Service Providers to my wife.  That is not possible for me
thru

the default Webmail client.



Is there a solution here?

Yet another reason to look at moving to a Canadian host like North
Mail

recently mentioned here:

https://northmail.ca/

To unsubscribe send a blank message to
linux+unsubscribe [ at ] linux-ottawa [ dot ] org

To get help send a blank message to linux+help [ at ] linux-ottawa [ dot ] org

To visit the archives: https://lists.linux-ottawa.org


Links:
------
[1] http://rogers.com
[2] http://mx-rogers.mail.am0.yahoodns.net


To unsubscribe send a blank message to linux+unsubscribe [ at ] linux-ottawa [ dot ] org
To get help send a blank message to linux+help [ at ] linux-ottawa [ dot ] org
To visit the archives: https://lists.linux-ottawa.org