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Looking for help!

As a non-technical type,  I am very much in need of some help with a
problem that started yesterday.

Last month, I bought a new computer and had Mint 20.2 installed (and the
latest Firefox version).

All was fine until yesterday. I noticed the update box was showing updates
to be installed, so I did so. Once completed, I was instructed to reboot
the system, which I did. After the reboot was complete,  I noticed a
message in the upper right screen corner "Disconnected from network".  I
have never had that happen before.  I tried rebooting again, then I shut
down the system entirely, but still had the same message. I checked the
connection icon at the bottom of the screen but it kept saying disconnected
and to check connections.

This made no sense, the system had been working perfectly until I installed
the updates.

After that, I switched back to my old computer with Mint 17. Both computers
are connected to a Switch Kit.  My old system was working fine, thankfully!

Later on, I switched back to the new system and the problem had escalated
in that the screen seemed frozen. I could not enter my password, or gain
access at all. The screen displayed the last background image that was on
screen when the problem started, but that's all. The password entry line
was blinking but the password could not be entered. And that is how it
remains today.

Could all this have been caused by the update install? It certainly started
after the install but I suppose it could be a coincidence. However that
would be quite a coincidence considering the system was working perfectly
until the install.

Any input would be appreciated. I have no idea what to do.

Marlene Harris