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[OCLUG-Tech] Difficulty using Rogers Yahoo! WebMail with 3.5.x versions of Firefox

  • Subject: [OCLUG-Tech] Difficulty using Rogers Yahoo! WebMail with 3.5.x versions of Firefox
  • From: Bruce Miller <subscribe [ at ] brmiller [ dot ] ca>
  • Date: Thu, 3 Dec 2009 17:27:46 -0800 (PST)
I have recently been having increasing problems with the "rich graphics" version of the Rogers WebMail client. I am interested to know if anyone else has also been having problems.

I wonder if recent versions of Firefox are suffering some regressions. I do not experience the same problems with a super-old Firefox 3.0.x on my netbook, nor on Windows systems with 3.5 Firefoxes. I wish web programmers would write to standards, not to operating systems. Does the claim that the browser offers an OS-independent platform really hold up?

But Rogers and/or Yahoo! are creating their own problems, to be sure. Their latest stunt is to throw up an error message if the end-user has adblocking software enabled. They want to force us to read the advertisements that steal needed space from the mail client. Attempts to load the client anyway sometimes work, sometimes fail.

And they have the unmitigated call to call this a "client-side error!"

I got annoyed with them last night and sent a rocket stating a view that it was unethical on one hand to enforce bandwidth caps and then force us to consume bandwidth to downloads advertisements that we don't want to see. I suggested that if appropriate follow-up was not forthcoming, I was prepared to escalate the matter, if necessary, to the (relatively newly-established) Commissioner of Complaints for Telecommunications Services. That got somebody's attention, because instead of a system-generated acknowledgement, I got an acknowledgement e-mail from a human with a promise that the follow-up, for what it will be (or won't be) worth, will come from the "Office of the President."


--
Bruce Miller, Ottawa, Ontario, Canada
bruce [ at ] brmiller [ dot ] ca; (613) 745-1151

A conservative is a man with two perfectly good legs who, however, has never learned to walk forward.
  - Franklin D. Roosevelt