I have a dissenting view of Teksavvy's support, at least as regards email not working with my VPN and even without the VPN it came to the point where it wouldn't work with my Linux machine, and barely/sometimes worked with Win11. Their tech support was useless, no support tickets for email issues, very hard to get past 1st level support, start from zero each time you call in, etc. They didn't use to suck! I'm now with Cogeco for internet and paying Proton (Swiss) for email. Cogeco gives you a Modem/Router combo which is pretty well locked down. They have a phone app, also limited in functionality :-( Sorry for the middling/bad news. --Ian M. On 8/12/26 12:57, Rick Leir via linux wrote: > You will find that Teksavvy support is great, and better than asking us. > > You mentioned a low signal cable, that implies that Teksavvy is reselling Rogers internet. The person who trouble shoots that cable would be a Rogers contractor possibly?. The wet weather can be bad for cable. > > Richard Leir > Happy Canoeing and Hiking and Biking! > > Sent from [Proton Mail](https://proton.me/mail/home) for Android. > > -------- Original Message -------- > On Wednesday, 08/12/26 at 09:12 Eric Brackenbury via linux [<linux [ at ] linux-ottawa [ dot ] org>](mailto:linux [ at ] linux-ottawa [ dot ] org) wrote: > >> Good day everyone. >> Trying to dump Bell here. >> We only have dsl or cable. >> I am trying tecksavvy but their modem (CODA 4680) is not easy to work with and cable is due to be replaced because of a low signal. Also the tech folk don't seem to be very knowledgable, even about their own hardware. >> At the moment I cannot access the modem on my desktop. >> A router and bridge mode seems to be an option apparently. >> Any alternate suggestions would be appreciated. >> My machine is Arch and when availble Alex P helps me navigate things outside my skillset. >> Regards to all >> Eric Brackenbury