Hello, Please see below for an opening at Roaring Penguin. If you're interested in applying, please send your cover letter and resume (plain-text, HTML or PDF only, please) to jobs [ at ] roaringpenguin [ dot ] com Info about our company is at https://www.roaringpenguin.com/company Regards, David. ========================================================================== Roaring Penguin Software seeks a Technical Support Specialist to provide customer support for its anti-spam products and services. This position is a full-time term position for six months. Depending on circumstances, it is possible that the position will become a permanent position. Requirements for the position are: o Extensive familiarity with Linux system administration. Familiarity with the Debian or Debian-derived distributions would be an asset. o Extensive familiarity with SMTP and related email standards such as DKIM, SPF, DMARC and MIME. o Understanding of the TCP/IP suite and related protocols including DNS. o A pleasant, efficient phone manner and excellent English verbal and written communication skills. o The willingness to be on-call for remote support between 9am and 9pm for one week out of four. The following are not requirements, but are highly desirable: o Experience in a technical support role. o Familiarity with Perl and PHP. o Familiarity with the PostgreSQL database system. o Familiarity with the Sendmail MTA.