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[OCLUG-Tech] Term position for technical support specialist at Roaring Penguin

  • Subject: [OCLUG-Tech] Term position for technical support specialist at Roaring Penguin
  • From: "David F. Skoll" <dfs [ at ] roaringpenguin [ dot ] com>
  • Date: Wed, 7 Jan 2015 14:50:52 -0500
Hello,

Please see below for an opening at Roaring Penguin.  If you're interested
in applying, please send your cover letter and resume (plain-text, HTML
or PDF only, please) to jobs [ at ] roaringpenguin [ dot ] com

Info about our company is at https://www.roaringpenguin.com/company

Regards,

David.

==========================================================================
Roaring Penguin Software seeks a Technical Support Specialist to
provide customer support for its anti-spam products and services.
This position is a full-time term position for six months.  Depending
on circumstances, it is possible that the position will become a
permanent position.

Requirements for the position are:

o Extensive familiarity with Linux system administration.  Familiarity
  with the Debian or Debian-derived distributions would be an asset.

o Extensive familiarity with SMTP and related email standards such as DKIM,
  SPF, DMARC and MIME.

o Understanding of the TCP/IP suite and related protocols including DNS.

o A pleasant, efficient phone manner and excellent English verbal and written
  communication skills.

o The willingness to be on-call for remote support between 9am and 9pm
  for one week out of four.

The following are not requirements, but are highly desirable:

o Experience in a technical support role.

o Familiarity with Perl and PHP.

o Familiarity with the PostgreSQL database system.

o Familiarity with the Sendmail MTA.

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