Tried to thank Darcy, but some glitch along the way.: This is the mail system at host mail.ncf.ca. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to <postmaster> If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <darcy [ at ] siteware [ dot ] com>: host smtp.easydns.com[64.68.200.52] said: 554 5.7.1 <darcy [ at ] siteware [ dot ] com>: Relay access denied (in reply to RCPT TO command) Reporting-MTA: dns; mail.ncf.ca X-Postfix-Queue-ID: 2086D93E06 X-Postfix-Sender: rfc822; nashjc [ at ] uottawa [ dot ] ca Arrival-Date: Mon, 30 Jan 2012 15:41:14 -0500 (EST) Final-Recipient: rfc822; darcy [ at ] siteware [ dot ] com Original-Recipient: rfc822;darcy [ at ] siteware [ dot ] com Action: failed Status: 5.7.1 Remote-MTA: dns; smtp.easydns.com Diagnostic-Code: smtp; 554 5.7.1 <darcy [ at ] siteware [ dot ] com>: Relay access denied Part 1.2 Subject: Re: [OCLUG-Tech] Outreach help From: John C Nash <nashjc [ at ] uottawa [ dot ] ca> Date: Mon, 30 Jan 2012 15:41:11 -0500 To: Darcy Whyte <darcy [ at ] siteware [ dot ] com> I actually suspect problem is not computer but connection/setup to Rogers cable modem. Possibly new version of Thunderbird needs a tweak. My neighbour often gets very nervous that she is "stupid" (her word), but in the 3 years she's had this machine, all the issues have been ones that were poorly presented or explained interfaces or messages, or genuine bugs. And in this Linux is much better than Windoze, but we've still some miles to go. However, your offer very much appreciated. Thanks, JN PS. It might be that the issue would identify itself as she boots up, and could be diagnosed over the phone. However, my experience is that folk look in the wrong places for the log messages. On 01/30/2012 03:28 PM, Darcy Whyte wrote: > > Have her bring it to my lab. I'm at 2 Daly, Room M70 but email first to make sure I'm in. > > > > > > -- > > Darcy Whyte > > Inventor, Artist > > *Darcy [ at ] Siteware [ dot ] com* > > > > rubber-power.com <http://www.rubber-power.com> Squirrel Rubber Band Plane! endlessLift.com > > <http://www.endlesslift.com/> Aviation Art Mambohead.com > > <http://www.mambohead.com/> Art+ incandescent.ca > > <http://incandescent.ca/> Energy generalSocial.com <http://www.generalsocial.com/> Social > > Network Theory Siteware.com <http://www.siteware.com/>: Software Service Since '88 > > | Canada | N 45° 25'03.1" W 75° 42'21.4" | 613-563-3634 (by appointment) > > > > Please reply instead of starting a new email. > > > > > > > > > > > > > > On Mon, Jan 30, 2012 at 3:11 PM, John C Nash <nashjc [ at ] uottawa [ dot ] ca > > <mailto:nashjc [ at ] uottawa [ dot ] ca>> wrote: > > > > As part of my efforts to widen the community, I've been setting folk up with Ubuntu for > > email and text processing etc. One of the people is my next-door neighbour, who I actually > > lent an old Compaq laptop with Lucid (10.04LTS). The payback is she looks after our condo > > unit for us when we are away. Currently we're in Arizona until mid-Feb, and in a phone > > conversation (we also phone to keep in touch) she mentioned it is "not working". > > > > If there's anyone in Sandy Hill willing to take a look (either it's simple, or the Compaq > > has given up and gone to old-laptop heaven), perhaps they could get in touch with me > > off-list and we'll arrange intro. > > > > Best, JN > > _______________________________________________ > > Linux mailing list > > Linux [ at ] lists [ dot ] oclug [ dot ] on [ dot ] ca <mailto:Linux [ at ] lists [ dot ] oclug [ dot ] on [ dot ] ca> > > http://oclug.on.ca/mailman/listinfo/linux > > > >