On April 15, 2011 08:29:53 PM linux-request [ at ] lists [ dot ] oclug [ dot ] on [ dot ] ca wrote: > If you don't want to be hand-holding for 26 hours a day, you'll need to > wrap whatever you use in a VERY VERY user-friendly front end. My > experience of most of the ticket systems is that they are designed by and > for geeks, who are a minority of the population. That's OK for source code > tracking etc., but not for plumbing leaks in condos of 86-year olds. > > On the other hand, I rejigged my homework submission system for our condo > parking allocation, and the seniors took off and ran with it. But the > design was absolutely vicious in removing EVERY unneeded element on the > screen and minimizing clutter. > > JN I think a very simple front end is what the Condo Corp needs. The group I'm working with are the opposite of geek and I can't babysit them once it is up and running. It just needs to work and so simple a monkey could use it. Thanks to everyone for making suggestions. I'll Install a few of these on my server here at home and see what I can learn. Then I'll make my recommendation to the board. -- bruce