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Re: [OCLUG-Tech] Connection Reset Oddity

Certificates.

The CA of the prestocard.ca site is not trusted in many linux distros - this often manifests itself as a "connection reset" issue.

On 29/08/13 10:47, Barry McLarnon wrote:
This problem is probably not Linux-related, but you never know...

Back in early July, after a hard disk failure in my openSUSE 11.2 system, I did a fresh install of openSUSE 12.3 (64-bit) on a new drive. Some weeks after that, I tried to log into my account on prestocard.ca (I'm an occasional OC Transpo user) to check my balance, and I got a connection reset message ("The connection to the server was reset while the page was loading" in Firefox). I'd had no problem getting to the site when I previously used it back in June. I assumed at first it was a temporary problem with busy servers, but when I tried again over the next few days, I continued to get the same response. I tried a few things like removing the cookies for that site, and also trying a different browser, but to no avail. I also tried connecting from my wife's Windows box (which connects to the net using my Linux box as a NAT gateway) using various browsers, but still got the connection reset response every time. Then I tried connecting to prestocard.ca through a public proxy server, and that worked just fine.

At this point, I called the Presto people and explained my problem. After a few days, they called back and basically disavowed any knowledge of a problem. They said that they had not received any other similar complaints, and that their website would not blacklist a particular IP address or block of addresses (the person calling didn't sound like a real techie type, though). I was told to contact my ISP (Rogers), but I haven't bothered doing that since I'm pretty sure they would be clueless. If my IP was in a block that somehow got blacklisted, I would expect problems getting to some other websites, but prestocard.ca seems to be the one and only site that doesn't like me.

Any theories about what could cause this odd problem?

Barry



--
Jean-Luc Cooke
+1-613-263-2983


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