[OCLUG-Tech] Followup on IMAP issue
Thanks to several on list, Don Kelly in particular, I was able to see
that IMAP was not connecting at uOttawa (but was on gmail). I spent
about an hour with a couple of the Telfer IT folk, and we could not get
a connection, so phoned central CCS. I sent them some logs and later in
the day, things started working.
However, in updating a couple of machines, I found that I got similar
problems when setting up email. It appears that Thunderbird in
particular, but also Evolution (and early Claws mail) seemed to get into
difficulties connecting to uOttawa, and it took several tries to get the
settings "in". It appears to be necessary to purge all processes that
might be involved. Certainly changing account settings does not take
effect until the email app is closed and restarted at the least. As
indicated gmail doesn't seem to be affected. Once Tbird gets a bad
connection, it seems to "remember" this and the trouble stays. There may
be an interaction with the gmail account activity that affects things too.
While this is a rather particular issue (i.e., uOttawa for me), from the
very many posts about similar matters on various of the forums, I
suspect that better diagnostic tools and prescriptions for at least
guiding a fix are in order. Since several of us will be talking about
email backup in December, and it was the issues with IMAP that started
that initiative.
If there are folk interested in trying to document and ameliorate such
problems, please get in touch and I'll see what can be said and done for
the Dec. meeting. I also plan to be at Nov 1 meeting, and hope some
planning for Dec. can take place there. Email is one of the most heavily
used and pervasive applications, so a good opportunity for OCLUG to shine.
Cheers, JN