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Re: [OCLUG-Tech] Stress-testing a troublesome Windows 7 system with a Kubuntu LiveCD

  • Subject: Re: [OCLUG-Tech] Stress-testing a troublesome Windows 7 system with a Kubuntu LiveCD
  • From: Greg <sphex [ at ] sympatico [ dot ] ca>
  • Date: Sat, 28 Jul 2012 21:38:21 +0000
Diagnosing the system is a red-herring.. stop chasing it.
Your job is to save the photographs.


If the photographer went by the book, that one USB contains the original
copy of every photo he ever took, possibly minus the most recent.  Also
important intermediate and final processed files.  Look also for SD
cards in his cameras, and in his kits, and lying around.
Get a new USB drive, make copies, preserving timestamps, of the USB
drive and all the SD cards.
Catalogue the pieces of equipment.. details are unimport at first.

Get two more USB drives (or four).  Make two copies, preserving
timestamps, of the system disk(s).  Look for any loose diskdrives, but
don't even read them until you feel the need to read outweighs the risk
of drivefailure.  Catalogue the pieces of equipment.

John suggests drive images; I would be content with filesystem copies
provided I was sure I got everything and the copies are good.  If you
choose images, Gnu's ddrescue might be of interest.

Put one copy in a safe.  Search the other.  Look first to identify all
the photographs, and all the software packages.  Knowing the packages
will help identify many of the partially and fully processed photos..
AND should help locate those calibration files (which may have been
tweaked over time.

I think you will find more preserved intermediate copies when the
photographer was unsure how his software worked, and when he thought a
photo was particularly valuable.

You are probably not qualified, nor do you have time, to examine and
catalogue the photos.

Provide lists of the files, notes about identifying the photographer's
workflow (which doubtless changed overtime, and according to deadlines).
 John's software to identify and (safely) prune duplicate files may
help.  As would removing or segregating system and package files.


Once you have two clean copies of everything, and a sense of the
photographer's workhabits, examine the hardware, and decide whether to
repair or replace.  If the photos are valuable, replace is safer.

If the photos are really valuable, and a drive proves defective, look
for a professional recovery service.


Greg



John C Nash wrote:
> Given that liveCD works, I think I'd spend the <$100 and get a USB backup disk. Then I'd
> write a script to find and appropriately save image files (and maybe later some of other
> types). Hardware seems to be OK, so it's likely some bug / corruption in Windows.
> 
> For what it's worth, I have a program (Perl) rmaiib.pl (Remove from A if in B). It can be
> run as follows:
> 
>   rmaiib.pl /media/myusbdisk1/mypath1/  /media/mydisk2/mypath2/  /media/myusbdisk1/temp/
> 
> The last element here is the "trashbin". Putting it on the same drive as the files to be
> removed saves a lot of time. This program does a byte by byte check and removes files that
> are the same, even if named differently.
> 
> I use this a lot to clean up disks or directories.
> 
> JN
> 
> 
> 
> On 07/28/2012 02:55 PM, Bruce Miller wrote:
>> Please forgive the elementary nature of these questions. A recently-widowed friend has asked me to help troubleshoot her late husband's large and powerful Windows 7 system. I am myself somewhat preoccupied with other matters and am sure that I am missing one (or more) obvious solution(s).
>>
>> The major constraint is that her late husband was a professional photographer and he has image files everywhere on his system. Even I can recognize that he was a truly gifted photographer, but that his computer skills were not to match.
>>
>> There is exactly one USB backup drive and so far I have no idea whether the backup is complete (I doubt it) or restorable. I am being careful therefore to limit anything I do to non-destructive testing that does not touch the hard disks until I have time to do an exhaustive search for all his image files and ensure that there are *_multiple_* backups of each. Moreover, I have just learned that he had performed a very expert calibration of his system to a professional colour printer. I have no idea what or where those calibration files are.
>>
>> Since I almost always use Kubuntu, my primary resource (at the outset) is a CD of Kubuntu amd64 12.04 LTS.
>>
>> The obvious symptom on the Windows 7 machine is a BSOD (Blue Screen of Death) almost every 20 minutes. This is so frequent as to make the machine unusable.
>>
>> The first exception code on the BSOD is a memory location of <multiple zeros>1. Her tech support person (owner of a well-known local computer store and fellow photographic expert) says that the single digit in the exception code suggests a hardware failure, probably on the motherboard.
>>
>> I have been running Kubuntu from the liveCD for over eighteen hours which does not support the defective motherboard hypothesis. But my mind has gone blank on how to stress-test the hardware without writing to any hard disks. Google has not been a friend; on this problem, I have found it surprisingly unhelpful.
>>
>> So far, I have been running just a browser, a konsole session and glxgears. The latter will put some load on the CPU and more on the graphics subsystem. Google did lead me to a sourceforge utility called systester which at least tests the CPU by attempting to calculate pi to many millions of significant digits. But I cannot get it to run.
>>
>> So my questions are the following:
>> 1. Does anyone have suggestions on safe non-destructive hardware stress-testing applications? I have no objection to downloading and burning to CD a specialized distro.
>> 2. Is anyone familiar with systester? ( http://systester.sourceforge.net/about.php ). The sourceforge site provides precompiled generic binaries for both i686 and amd64, both CLI and qt-based GUI versions. I have tried copying the binaries to /usr/local/bin/, chowning the binaries to root: and running as root. But, running off the Kubuntu LiveCD, I get consistent "permission denied" errors. BTW, the LiveCD drops straight to a root prompt when one enters "sudo -s" into a terminal session. There is no password.
>>
>> The system is an Intel i7 with 8GB of RAM. It is a 2008-vintage Asus P6T motherboard; the catch is that it takes an LGA1366 CPU, which is no longer available. Replacing both the motherboard and CPU will cost north of $500 and my reluctance to recommend that my friend spend that sort of money is heightened by the last 18 hours of evidence that the problem is not with the MB.
>>
>> The following is the output of lspci. I have tried running hwinfo, but it produces hundreds of lines of output. I will post only if someone finds it potentially useful.
>>
>> root@kubuntu:/usr/local/bin# lspci
>> 00:00.0 Host bridge: Intel Corporation 5520/5500/X58 I/O Hub to ESI Port (rev 12)
>> 00:01.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 1 (rev 12)
>> 00:03.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 3 (rev 12)
>> 00:07.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 7 (rev 12)
>> 00:10.0 PIC: Intel Corporation 5520/5500/X58 Physical and Link Layer Registers Port 0 (rev 12)
>> 00:10.1 PIC: Intel Corporation 5520/5500/X58 Routing and Protocol Layer Registers Port 0 (rev 12)
>> 00:13.0 PIC: Intel Corporation 5520/5500/X58 I/O Hub I/OxAPIC Interrupt Controller (rev 12)
>> 00:14.0 PIC: Intel Corporation 5520/5500/X58 I/O Hub System Management Registers (rev 12)
>> 00:14.1 PIC: Intel Corporation 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers (rev 12)
>> 00:14.2 PIC: Intel Corporation 5520/5500/X58 I/O Hub Control Status and RAS Registers (rev 12)
>> 00:14.3 PIC: Intel Corporation 5520/5500/X58 I/O Hub Throttle Registers (rev 12)
>> 00:1a.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4
>> 00:1a.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5
>> 00:1a.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
>> 00:1a.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2
>> 00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
>> 00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1
>> 00:1c.2 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 3
>> 00:1c.3 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 4
>> 00:1c.4 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 5
>> 00:1d.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1
>> 00:1d.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2
>> 00:1d.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3
>> 00:1d.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1
>> 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
>> 00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller
>> 00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller #1
>> 00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
>> 00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller #2
>> 02:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RV770 [Radeon HD 4850]
>> 02:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI RV770 HDMI Audio [Radeon HD 4850/4870]
>> 03:00.0 Multimedia controller: Philips Semiconductors SAA7231 (rev aa)
>> 04:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
>> 04:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
>> 05:00.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6315 Series Firewire Controller
>> 06:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
>> 08:01.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev 46)
>> ff:00.0 Host bridge: Intel Corporation Xeon 5500/Core i7 QuickPath Architecture Generic Non-Core Registers (rev 04)
>> ff:00.1 Host bridge: Intel Corporation Xeon 5500/Core i7 QuickPath Architecture System Address Decoder (rev 04)
>> ff:02.0 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Link 0 (rev 04)
>> ff:02.1 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Physical 0 (rev 04)
>> ff:03.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller (rev 04)
>> ff:03.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Target Address Decoder (rev 04)
>> ff:03.4 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Test Registers (rev 04)
>> ff:04.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Control Registers (rev 04)
>> ff:04.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Address Registers (rev 04)
>> ff:04.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Rank Registers (rev 04)
>> ff:04.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Thermal Control Registers (rev 04)
>> ff:05.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Control Registers (rev 04)
>> ff:05.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Address Registers (rev 04)
>> ff:05.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Rank Registers (rev 04)
>> ff:05.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Thermal Control Registers (rev 04)
>> ff:06.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Control Registers (rev 04)
>> ff:06.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Address Registers (rev 04)
>> ff:06.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Rank Registers (rev 04)
>> ff:06.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Thermal Control Registers (rev 04)
>> root@kubuntu:/usr/local/bin# 
>>
>>
>> --
>> Bruce Miller
>> bruce [ at ] brmiller [ dot ] ca
>> Ottawa, Ontario, Canada: (613) 745-1151
>>
>> Thomas Pickering, a well-known former US diplomat, is quoted as having once said that, "in archaeology you uncover the unknown. In diplomacy you cover the known." And this one-time student of archaeology is relieved to have finally retired after 36 years in the Canadian foreign service.
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